Customer Support Manager – Education Required, Experience Required, How to Apply. Customer Support Manager-Cyber Security at Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers ‘Fly Better’. Our cybersecurity division is looking to fill the position of Customer Support Manager based in Dubai.
The purpose of the role is to, among other things, plan, develop, and manage the customer management activities to ensure support and deployment all services in the assigned customer area whilst ensuring services are delivered to a high level of customer satisfaction. The CSM will also consistently follow the service request and incident management processes to ensure a high standard of support and delivery. In addition, this exciting opportunity will also be responsible for Service Desk, Cyber Security Services, and Technology Support.
Customer Support Manager Job Description:
Education Required for Customer Support Manager Job
- Degree or Honours (12+3 or equivalent):
- Computer Science degree or a relevant degree
- Master | Bachelor
Experience Required for Customer Support Manager Job
- ITIL Certification (desirable for Customer Support and Deployment and mandatory for roles in Cyber Security).
- Minimum 5 Experience in specialist technical experience, ideally within an IT Service and Support Management and customer facing environment
- A minimum of 5 years managing a large Desktop Support teams at Level 2/3.
- A minimum 5 years of managing large technical and/or Engineer teams is desirable.
- Experience working in a Cybersecurity department is desirable.
How to Apply for Customer Support Manager Job
|02 Aug 2023
|Last Date for apply:
|31 Aug 2023
Emirates Group invites applications for job positions advertised in daily other dated 2 August 2023 for following vacancies in Dubai, uae and Dubai Dubai.
Customer support manager and cyber security
Educational qualifications required Bachelor and Master etc.
Emirates Group latest Overseas Management jobs and others can be applied till 31 August 2023 or as per closing date in newspaper ad. Read complete ad online to know how to apply on latest Emirates Group job opportunities.
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